​Hong Kong Financial Services 
​​Business Continuity Management Forum

​Surveys

Benchmark yourself against your peers


Member initiatives


Surveys are a useful tool to surface common practice in the industry. Should you have ideas or suggestions for new surveys, please reach out to the HKFSBCM Board.


Over the past years, several surveys have been conducted, including: 





























































  • BCM Testing Survey (Aug 2011) – Lead by Keith Mulcahy
  • WAR survey (Sep 2011) – Lead by Willem Hoekstra (SocGen)
  • Top Risks by Banks (Oct 2011) – Lead by Catherine Edwards (HSBC)
  • Personal Protection Equipment (Aug 2013) – Lead by Unice Lam (UBS)
  • Notification Systems (Jan 2014) – Lead by Karen Lee (Macquarie)
  • Call Tree Benchmarking (Sep 2014) – Lead by Etta Ho (JP Morgan)
  • Satellite Phones (Jan 2015) – Lead by Ketan Odedra (Macquarie)
  • Third Party Resiliency Risk Management Survey (March 2015) – Lead by Tomy Lau (SocGen)
  • Smartphone Application for BCM/CM (April 2015) – Lead by Karen Lee (Macquarie)
  • Recovery Seat Percentage (Mar 2016) – Lead by Pansy Ho (BAML)
  • Testing Approach for Offshore Operations Centers (Oct 2016) – Lead by Karen Lee (Macquarie)
  • Typhoon Communications (Nov 2016) – Lead by Catherine Lo (BAML)
  • BCM Certifications (Feb 2017) – Lead by Salina Ho (ANZ)
  • 3rd Party BCM (Apr 2017) – Lead by Willem Hoekstra (Nomura) – active